Testimonials from clients
“Special thanks for the incredible care you have shared for our home and for us. Your attention to detail is amazing. Your communication,
timely and comprehensive…” – TN, Kapalua | July 2026
“Thank you for making our place on Maui a trouble free paradise.” – SA, Kaanapali | December 2025
“…We appreciate all the extra effort you make, and the willingness to go the extra mile.” – MB, Launiupoko | 2024
“I probably will say this 100 more times, but it’s so much less stressful leaving now with you. It really is remarkable.” – KS, Launiupoko | 2023
“Thanks for your hard work all year!” – PJG, Kaanapali | 2022
“One of my favorite things about working with you is your excellent communication and promptness whenever I need anything. I have every confidence that you will follow through on anything you commit to and do it with the highest of standards.” – SF, Kihei | 2021
“Love, love, love!” – JB, Kaanapali | 2021
“Westside Concierge was hired to check in on our property a few times a week …They go above and beyond, and having them look after our property, as well as take care of important to-do’s, like coordinating replacement of a broken window, gives us huge peace of mind.” – DG, Launiupoko | 2021
“We are so thankful to have Westside Concierge…Our friends, who had recently left, accidentally left the AC and fans on. They were able to turn those off for us and make sure the rest of the house was shut up properly. What a relief to not have to pay a huge electric bill if they hadn’t been there to do a check-in!” – SJ, Lahaina | 2020
“We were pleased to have Westside Concierge help us…As a proxy for us in-person, [they] viewed condos with our realtor, while doing FaceTime with us, so we could virtually walk around the condos, ask questions and have them ‘look behind the curtains’ on our behalf. Our realtor is fantastic, and having Westside do walk throughs with her was a great complement and made us feel much more comfortable in making our decision.” – YD, Kahana | 2020
“As a long time Maui Realtor, I have always loved helping people find their ‘Peace of Paradise’. During the lockdown in 2020, I worked with some mainland buyers who hired Shauna from Westside Concierge to preview condos with me on their behalf. Shauna was such a great addition to the team. She is knowledgeable and is filled with so much Aloha. I highly recommend all of their services that help mainland owners have peace of mind knowing someone is taking care of their investment.” – Carmen, Kihei | 2020
“You folks are saving my sanity!” – KA, Kaanapali | October 2026
“Thank you both for taking such great care of our home!”
– DW, Kaanapali | September 2026
“We can’t thank you enough for all that you are doing for us. You are tremendous people and we are so lucky to have met you.”
– SN, Kapalua | 2025
“Thank you for watching over our place and your attention to details. We appreciate your care and updates.” – TS, Kapalua | 2025
“Mahalo! We appreciate your professionalism, responsiveness and attention to detail.” – LH, Kaanapali | 2024
“I wanted to let you know your concierge services have been an absolute lifesaver and have given me so much peace of mind! Your presence has made a nerve-wracking project 100x easier! You guys are awesome!!” – LY, Lahaina | 2023
“Thanks for taking such good care of our home when we’re not there.” – LFK, Launiupoko | 2023
“You reduced the stress level on us and our two cats tremendously! Thanks for everything you did and particularly the very nice welcome card. We will keep your card handy for all to know! Thanks again.” – SR, Kapalua | 2022
“I’m really happy, the home check-in report is all I hoped it would be and I appreciate the coordination with the housekeeper. Also, thank you for the photos. I think we will have a long and happy relationship.” – SA, Kaanapali | 2021
“We absolutely wouldn’t have bought our dream home in Lahaina if it weren’t for Westside Concierge’s support, because we needed someone onsite we could trust to represent us that was not receiving a commission on the sale. This included doing walk throughs, taking videos and photos, getting the keys from agent and more. Thank you!” – PH, Launiupoko | 2021
“Good work keeping us apprised of what’s going on on our property!” – PT, Launiupoko | 2021
“Greg and Shauna dog and housesat for us multiple times…Our dog is our kid, and we trust very few people to care for her. They not only did that, but they love Brooks and treat her as their own kid. They also took great care of our home and kindly watered my garden. I would trust them anytime with our home and fur baby.” – MJ, California | 2020